As of today, A23 Rummy is one of the leading gaming platforms in India.
It caters to millions of users who love playing in a fast and secure
environment. However, during its initial days, A23 too faced several
challenges with its existing messaging infrastructure. Delayed OTPs, lack
of centralized management of invites or alerts, lack of proper support
management, and so on directly impacted users’ trust and caused
problems in fraud prevention.