Customer Engagement

Onextel’s Customer engagement is an AI-enabled customer driven marketing automation solution from Onextel. Conveniently access user data on a single, comprehensive platform for better decision-making and campaign building Phone calls, mobile apps, websites, surveys, offline pamphlets, surveys, kiosks, channel events. Additionally, get more reach, more leads, higher engagement, more revenue, and better retention.

OmniChannel

Promote marketing campaigns with email solutions that cater to your scaling needs. Track and adapt your campaigns every step of the way with analytics.. Our email algorithm is designed to make sure that messages always reach customer inboxes.

Whatsapp

Increase customer outreach now on a large scale with our extensively designed WhatsApp API for Business Solution and transform your contact number into your business platform.  Include relevant details and enhance it with your logo, tagline, and more.  Create a distinct identity and stand out in the process. Additionally, we set automated bots for you … Read more

Outbound Dialling

Onextel Voice Broadcast Solutions or Outbound Dialing is a robust system that relays pre-recorded voice messages over phone calls to your customers. Experience its benefits like improved efficiency, reduced idle time, better lead conversion, real-time monitoring and reporting, and more. With features like Click and Talk, ensure clear and consistent communication with every customer without … Read more

Missed Call

A cost-effective tool that generates good leads at a minimal rate. Record the data of those who answer and grow your campaigns. Pair this with an SMS or IVR service and get more effective results. Use the missed voice call feature and leverage the power of strong call-to-actions for definitive engagement by your customers. We … Read more

IVR Telephony

IVR  is a simple system that identifies calls and reroutes them. Through Interactive voice response technology, humans can interact with a computer-automated phone system using voice and DTMF features via a keyboard. It is user-friendly and enhances a customer’s overall experience. Connect drastically better with your customers through Onextel’s Hosted Centralized IVRS Solutions. Benefits include … Read more

OTP & Authentication

Today, digital banking and e-commerce are flourishing. As digital security becomes increasingly paramount, our secure platforms continue to successfully deliver One Time Passwords and further authentication in a fraction of seconds. Processes including number verification, account login, transaction confirmation, history, etc., maintain transaction security. Prevent fraud by confirming that you’re the one making the transaction, … Read more

2-way Messaging

Our two-way messaging service allows you to send and receive SMS messages from a dedicated number, through a web messaging platform using complete solutions. Make your marketing campaigns engaging and interactive through dedicated long and short codes with designated keywords, personalizing your messages as deemed fit for every customer. The benefits of two-way SMS are … Read more

Promotional SMS

A promotional SMS is sent by brands to potential customers to inform them about new announcements, schemes, discounts and offers. Customize our promotional SMS’es to keep in tone with your brand identity. A user-specific, personal touch helps your customers resonate with you, as you build brand awareness. Track and analyze your performance across different campaigns, … Read more

Transactional SMS

A transactional SMS is an automated message that has been initiated by the action of a customer. These messages include urgent information and are usually sent out on an individual basis, rather than in bulk. Transactional SMS enable updates on interactions like bank transactions, hotel reservations, insurance and billing dues, appointment reminders, etc. They work … Read more